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OUTREACH HELPDESK
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Elluminate Live!
Q.
What do I need to run E-Live?
A. You
need a microphone and
Java WebStart, which is bundled into the latest versions of Java. To
see if you have everything you need, please visit
http://www.elluminate.com/support/
Q.
How do I schedule an E-Live session?
A.
In your course or program office you will have a link to the
E-Live Scheduler tool.
- In the Quick Links section, click on Open
Master Schedule.
- Select the day you wish to schedule a session. General Use
and Classrooms must be scheduled 48 hours in advance.
- Select a time slot. Please remember:
- There is a maximum limit of
100 users during any time slot.
- Recorded sessions requested by students are limited to
40 users per room.
- Non-Recorded Conference room sessions are limted to 10
users per room.
- Click on the "Student or Faculty Request" link for the Conference room or
Classroom/General Use room.
- In the Reserve window, put in the Course name, team name
and how many participating users. Classroom/General use reservations need an email
address to send the links.
- Click on the Reserve button.
- Additional instructions are available in the E-Live
Scheduler.
Q.
What's the difference between the conference rooms and the
General Use room?
A.
Conference rooms are not recorded and the session links are
located in the E-Live Scheduler. The General Use room can be recorded
and the links are emailed to the requestor, who then provides the
participant link to the class or team.
Q. When can I access an E-Live
session?
A.
Thirty (30) minutes before the start time for the session.
Q.
How do I load a PowerPoint presentation?
A.
In Elive, you must have moderator privileges first. Everyone
in a Conference room has automatic moderator priviledges.
- Click on the File pull down menu and select 'Open', then
'Whiteboard'.
- The 'Select Screen' window will open, chose replace screen
if you don't want the whiteboard, otherwise you will have both a
whiteboard and the PowerPoint display.
- In the 'Load File' window, navigate to where your
PowerPoint file is saved on your computer.
- Click on it and select 'open'.
- Take the default for the 'Import Screen Size' window.
- Click on OK.
- The file will then be converted to a whiteboard file and
loaded into E-Live.
Q.
How do I save a whiteboard/PowerPoint presentation in E-Live?
A.
Preform the following steps:
- From the File Pull-down menu, select Save or click on the
Save button in the Toolbar.
- From the Save File dialog box, navigate to the directory on
your computer where you wish to save the whiteboard.
- Type a file name in the File name text box.
- In the Files of type drop down menu, select PDF to save as
an Adobe file or to save select images, use PNG.
- Select if you want to save all the screens in the Current
Screen
Group, only the Current Screen or Select Screens. If you choose Select
Screens, a Select Screens window will open to allow you to select the
screens you wish to use.
Q.
How do I start Application Sharing?
A.
Preform
the following steps:
- Open the application(s) you wish to share.
- Maximize the application on your desktop.
- Click on the Application Sharing button
- Select the application you wish to share.
- Click on "Ok".
- To stop Application Sharing, click on the Application
Sharing button again.
Q.
How do I access a Recorded Session?
A. When
the
moderator receives the links for one of the Classrooms or General-Use
room, included will be the recorded session link. They will also
receive the recorded session link via email immediately following the
session. It is their responsibility to share that link with you for you
to view the session recording. By clicking on the link or pasting it
into the address field of your browser, you will be able to access the
recorded session.
Q.
Where can I learn more about E-Live?
A. Recorded
E-Live
Training sessions and downloadable pdf manuals for Version 8 are
available at http://www.elluminate.com/support/training/
Q. I
have a problem or question about E-Live.
A.
Please Contact
Us.
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