OUTREACH HELPDESK

Welcome!

Welcome to the Penn State Outreach HelpDesk. We provide technical support to World Campus and Continuing Education students, prospective students, and faculty. Our mission is to ensure that you get the most out of your educational experience at Penn State.

You can find answers to many of our most frequently asked questions in the Penn State Online Knowledge Base.

To display all the pages under this website, you need a Penn State Access Account user ID, assigned to students and faculty, or a Friends of Penn State account, which you can acquire here.

If you already have a Penn State user ID, please click here to login to the HelpDesk website.

If you are affiliated with the Penn State World Campus or Penn State Continuing Education and cannot login or need immediate technical assistance, please call the HelpDesk at:

1-800-252-3592, option 4
or
1-814-865-0047

We are available by phone on weekdays from 8:00 a.m. until Midnight (EST) and on weekends from 10:00 a.m. until 7:00 p.m. (EST). When help is unavailable, please leave a detailed message, and one of our technicians will return your call as quickly as possible.

Announcements!

Personal Computer Security

Please see the Penn State Take Control Web site at http://its.psu.edu/takecontrol/ for helpful information about keeping your computer secure.

Click here for more information